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PERFORMANCE MEASUREMENT OF BROKERAGE FIRMS AND ITS APPLICATION IN TURKEY VIA GREY RELATIONAL ANALYSIS
S. Öznur SAKINÇ, Turkey

CREATIVE ENTREPRENEURS: CULTURAL ANTS – IDENTITY, PERSPECTIVES AND DILEMMAS
Rene Kooyman, Switzerland

EMPLOYEE EMPOWERMENT IN SERVICE RECOVERY AND CUSTOMER LOYALTY IN THE HOSPITALITY INDUSTRY IN KENYA
Stephen Njuguna Wamuyu; Robert Gichira; Kenneth Lawrence Wanjau; Joseph Mung’atu, Kenya

ASSESSING RISK FACTORS OF BUSINESS FAILURE IN THE MANUFACTURING SECTOR: A COUNT DATA APPROACH FROM SWEDEN
A. Khalik Salman; Matthias Fuchs; Davide Zampatti; Sweden/ Italy

THE INFLUENCE OF CORPORATE RESOURCES AND VALUE CREATION ON BUSINESS PERFORMANCE
Iwa Karniwa; Sucherly; Ernie Tisnawati Sule, Indonesia

AN ASSESSMENT OF BANKING CONCENTRATION: AN ALBANIAN CASE
Arjan Tushaj; Albana Hashorva; Rakela Thano, Albania

THE APPLICABILITY OF BEYOND BUDGETING IN STATE UNIVERSITIES IN ZIMBABWE
Titshabona Ncube, Zimbabwe

EVALUATION OF WINDOW DISPLAYS BY CONSUMERS WITH HEDONIC AND UTILITARIAN PURCHASING BEHAVIORS: A RESEARCH ON Y GENERATION
Ruziye COP; Dilek SÖNMEZ; Yusuf Volkan TOPUZ, Turkey

STUDYING THE MEDIATING ROLE OF CUSTOMER COMMITMENT IN THE EFFECT OF TRUST, CUSTOMER SATISFACTION AND SOCIAL BOUNDS ON CUSTOMER LOYALTY
Mehdi Nemati Davijani; Iraj Nouri; Mohammad Sadegh Horri, Iran

UTILIZATION OF EU PROGRAMS DEDICATED TO THE WESTERN BALKAN COUNTRIES: A CASE STUDY OF KOSOVO
Suada Ajdarpasic, Kosovo

FINANCIAL SECTOR REFORMS AND ECONOMIC GROWTH IN NIGERIA
Akakabota Edward Eta; Mmadu Benjamin Anabori, Nigeria

CORE FACTORS OF TRANSFORMATIONAL GOVERNMENT – DEMOCRATIC SYSTEM AND CITIZEN ENGAGEMENT
June-Suh Cho, Korea

EFFECT OF TRADE CREDIT ON FINANCIAL PERFORMANCE OF SMALL SCALE ENTERPRISES: EVIDENCE OF ELDORET TOWN, KENYA
Collins Kapkiyai; Robert Mugo, Kenya

FACTORS INFLUENCING THE EFFECT OF BRAND PROTESTS ON PURCHASE INTENTIONS: EMPIRICAL EVIDENCE FROM A BRAND BOYCOTT CALL IN TURKEY
Asli Kuscu; Dilek Saglik Ozcam, Turkey

RECONCILIATION OF PROFESSIONAL AND PERSONAL LIFE: AN EMPIRICAL WORK LIFE BALANCE STUDY ON CONTEXT OF WOMEN EMPOWERMENT
Arafatur Rahaman; Khadiza-Tul-Jannat, Bangladesh

EMPIRICAL ANALYSIS OF MACROECONOMIC FACTORS AND CRUDE OIL PRICES IN GHANA
John Gartchie Gatsi; Samuel Gameli Gadzo; Comfort Akorfa Ama Anipa; Samuel Kosipa, Ghana

AGRICULTURAL EXPORT DETERMINANTS IN IRAN
Seyed Mohammad Alavinasab, Iran

A PANEL ANALYSIS OF THE INTERACTION BETWEEN THE DEVELOPMENT OF THE AGRICULTURAL INSURANCE AND THE GROWTH OF THE AGRICULTURAL PRODUCTION IN PRESENCE OF RISK YIELDS
Ezdini Sihem, Tunisia

AGRICULTURAL EFFICIENCY OF SMALLHOLDER FARMERS IN EASTERN CAPE PROVINCE OF SOUTH AFRICA
Douglas Kibirige; Ajuruchukwu Obi, Swaziland/ South Africa

CORPORATE GOVERNANCE AND OPERATING PERFORMANCE IN ALBANIAN BANKS
Ada Aliaj; Ilir Hoti; Marsel Aliaj, Albania/ Italy

KNOWLEDGE MANAGEMENT AND ENTREPRENEURIAL SUCCESS IN THE NIGERIAN SMALL AND MEDIUM ENTERPRISES
Olusegun Kazeem Lekan; Olaoye Ismail Kayode; Abdulrahaman Abdulrazaq Morenikeji, Kenya

BACKCLOTH AND CHRONOLOGICAL DEVELOPMENT OF THE CONSTRUCT OF EMOTIONAL INTELLIGENCE AND ITS RELEVANCE IN CONTEMPORARY ORGANIZATIONAL ISSUES: A COMPREHENSIVE LITERATURE REVIEW
Wasif Ali, India

EMPIRICAL EVALUATION OF THE USE OF CELL PHONES AND CUSTOMER LOYALTY IN SMALL AND MEDIUM SCALE ENTERPRISES IN GHANA
Oliver E. Dzogbede; Pearl F. Bansah-Kagambega; Reindorf Yao Nani Adzido; Victor Kamassah, Ghana

THE DIVIDEND POLICIES AS A MECHANISM OF CORPORATE GOVERNANCE IN UZBEKISTAN
Narzullo Oblomurodov, Uzbekistan

THE INFLUENCE OF INTERNATIONAL MARKET ENTRY STRATEGIES ON FIRM FINANCIAL PERFORMANCE: A STUDY OF THE MANUFACTURING MULTINATIONALS IN KENYA
Robert Arasa; Linah Nduku Gideon, Kenya

IMPLICATIONS OF YOUTH UNEMPLOYMENT AND VIOLENT CRIME ON THE ECONOMIC GROWTH
Ebele Mary Onwuka; Kelechi Enyinna Ugwu; Ejike Daniel Chukwuma; Dibua Emmanuel Chijioke, Nigeria

DETERMINANTS OF FOREIGN DIRECT INVESTMENTS IN ALBANIA: A CASE STUDY
Marsel Sulanjaku; Ali Shingjergji, Albania

MENTORING: A MECHANISM FOR IMPROVING TEACHERS’ PERFORMANCE IN KHYBER PAKHTUNKHWA, PAKISTAN
Mohammad Javed; Mohammad Iqbal, Pakistan

THE ROLE OF CO-OPERATIVE CREDIT UNIONS IN FINANCING MICRO BUSINESSES IN GHANA: A COMPARATIVE STUDY OF THE OGUAA TEACHERS’ AND THE UCC CREDIT UNIONS
John Kwaning Mbroh; Gifty Anowie, Ghana

INFLUENCE OF CORPORATE SOCIAL RESPONSIBILITY ACTIVITIES ON THE FINANCIAL PERFORMANCE OF COMMERCIAL BANKS IN MERU TOWN, KENYA
Jephitha Kirimi Karuti; Mohammed Shano; Simon Rukangu, Kenya

TOURISM BETWEEN REALITY AND PROSPECTS: A CASE OF TATAWINE REGION, TUNISIA
Amira Lachhab; Salma Haj Fraj, Tunisia

CO-OPERATIVE ORGANIZATIONS AS A MEANS OF POVERTY ALLEVIATION AND RURAL COMMUNITY DEVELOPMENT IN NIGERIA
Maria Chinecherem Uzonwanne, Nigeria

IMPACT OF REMITTANCE INFLOWS ON CHILD LABOUR PREVALENCE IN DEVELOPING COUNTRIES: AN APPLICATION OF SYSTEM-GMM APPROACH
Idris Isyaku Abdullahi; Hamisu Sadi Ali, Malaysia

THE NATIONAL BUDGET SYSTEM AND ITS EFFECTIVENESS ON PUBLIC FINANCIAL MANAGEMENT WITHIN MINISTRIES IN RWANDA
Ndakengerwa Gasana Aimable; Micah Odhiambo Nyamita, Rwanda

APPLICATION OF INFORMATION MANAGEMENT BY SMALL SCALE ENTREPRENEURS IN KABBA METROPOLY, KOGI STATE, NIGERIA
Lucky T. Abdulsalami; V. N. Nwachukwu; Salami F. Paulina, Nigeria

MARKETING STRATEGIES OF SMEs BASED ON PRODUCT LIFE CYCLE – A STUDY AMONG SMEs IN KOSOVO
Bekim Marmullaku, Kosovo

SEVERITY OF FACTORS HINDERING SUCCESSFUL IMPLEMENTATION OF E-PROCUREMENT IN PUBLIC SECTOR
Rehema Wakulele Swalehe; Ruth Chepkoech Cheboson; Bellah Chepkulei, Kenya

THE IMPACT OF VIRAL MARKETING ON MICROFINANCE COMPANIES IN THE NORTHERN PROVINCE OF JORDAN
Abdullah Ahmad Al-Nahar; Mohamad Shehada, Jordan

EFFECTS OF SUPPLIER SELECTION ON PROCUREMENT PERFORMANCE OF PUBLIC INSTITUTIONS
Venn Bisieri Manyega; Walter Okibo, Kenya

INFORMATION SOURCING AND UTILIZATION AMONG MARKET WOMEN IN SAMARU MARKET ZARIA, NIGERIA
Lucky T. Abdulsalami; V. N. Nwachukwu; Salami F. Paulina, Nigeria

THE EFFECTS OF ETHICS ON THE PROCUREMENT PROCESS OF MEDICAL SUPPLIES IN THE PUBLIC HOSPITALS IN KENYA
Casty Kabubu; Julius Huho; Teresiah Kyalo, Kenya

LINKING GLOBALIZATION AND CORPORATIONS
Brikenda Vokshi, Kosovo

ANALYSIS OF PROFIT EFFICIENCY IN SUGARCANE PRODUCTION IN DISTRICT SARGODHA, PUNJAB, PAKISTAN
M. Aamir Munir; Maqsood Hussain; M. Ali Imran; Sarwat Zia; Habib Anwar; Muhammad Ayub; Muhammad Rashid; Ihsan Jamil; Imran Ghaffar, Pakistan

EXPLORING THE EFFECT OF HEALTH ON ECONOMIC GROWTH IN NIGERIA: A VECTOR ERROR CORRECTION MODEL APPROACH
Oladele O. Aluko; Adeniji Sesan Oluseyi, Nigeria

EFFECTS OF BANKING SERVICES QUALITY ON THE CUSTOMER WORD OF MOUTH ADVERTISING
Seyed Abbas Mousavi; Saeed Nosratabadi; Mahmoud Reza Saeidi, Iran

ASSESSMENT OF RISK AND CHALLENGES OF DEBT MANAGEMENT PRACTICES IN ORGANISATIONS: A CASE STUDY OF GHANA WATER COMPANY LIMITED
Kofi Mintah Oware; Solomon Samanhyia; George Oppong Appiagyei Ampong, Ghana

FACTORS INFLUENCING FINANCIAL SUSTAINABILITY OF NON-GOVERNMENTAL ORGANIZATIONS: A SURVEY OF NGOs IN NAKURU COUNTY, KENYA
Kerine Lindah Omeri, Kenya

IMPACT OF PRIVATIZATION ON THE DEVELOPMENT OF NIGERIAN CAPITAL MARKET
Patrick O. Oladele; Anthony O. Adaramola; Temitope E. Akinruwa; Adefemi A. Obalade, Nigeria

THE NEED FOR IMPLEMENTATION OF THE ‘ETHICS OFFICER CONCEPT’ IN ALBANIAN COMPANIES
Loreta Bebi, Albania

ASSESSMENT OF FINANCIAL CONTROL PRACTICES IN POLYTECHNICS IN GHANA: A CASE STUDY OF SUNYANI POLYTECHNIC, GHANA
Kwadwo Boateng Prempeh; Patrick Twumasi; Kwadwo Kyeremeh, Ghana

INFLUENCE OF ORGANIZATION CULTURE ON STRATEGY IMPLEMENTATION IN SELECTED UNIVERSITIES IN KENYA
Cyrus Momanyi Isaboke, Kenya

REVIEW STUDY ON THE SECURITY OF ELECTRONIC PAYMENT SYSTEMS
Tamara Adel AL-Maaitah; Abdullah Osman; Mohammad Suberi; Dirar AL-Maaitah; Fairouz AL-Dhmour, Malaysia

THE RELATIONSHIP BETWEEN ELECTRONIC BANKING AND LIQUIDITY OF DEPOSIT MONEY BANKS IN NIGERIA
Ahmadu Abubakar; Jibrin Nuhu Shagari; Kazeem Lekan Olusegun, Nigeria

COMPENSATION IN SERVICE RECOVERY AND CUSTOMER LOYALTY IN THE HOSPITALITY INDUSTRY IN KENYA
Stephen Njuguna Wamuyu; Robert Gichira; Kenneth Lawrence Wanjau; Joseph Mung’atu, Kenya

RELATIONSHIP BETWEEN CORRUPTION AND ECONOMIC GROWTH: THE CASE OF DEVELOPING COUNTRIES
Salma Haj Fraj; Amira Lachhab, Tunisia

IMPACT OF FOREIGN AID ON CAPITAL GENERATION IN NIGERIA
Maria Chinecherem, Uzonwanne; Ezenekwe, Regina Uju, Nigeria

ALBANIA TOWARD THE APPLICATION OF IFRS FOR SME: A SIMPLY DESIRE OR REAL OPTION
Marsida KËNUTI, Albania

INFLUENCE OF COLLATERAL REQUIREMENTS ON SACCO’S CREDIT ACCESSIBILITY IN IMENTI NORTH SUB-COUNTY, KENYA
John Gakuu Karanja; Alex Wachira; Rita Kagwiria Lyria, Kenya